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NDIS Support Coordination – Victoria

NDIS Support Coordination &, Specialist Support Coordination

Navigate Your NDIS Plan With Confidence

VHCC provides NDIS Support Coordination and Specialist Support Coordination to help participants understand their NDIS plans, connect with the right services and bring their supports together around their individual needs and goals.

Whether you need help implementing your NDIS plan or require specialist assistance to navigate more complex support needs, our experienced team works alongside you, your family, support network and service providers.

We provide:

Level 2 Support Coordination — Box Hill
Helping participants understand and implement their NDIS plans, coordinate services and build greater confidence managing their supports.

Level 3 Specialist Support Coordination — Ballarat
Higher-level coordination for participants with complex support needs, barriers or risks that require a more specialised approach.

Local TeamBox Hill based specialists
Person-CentredSupport tailored to you
Face to FaceOr remote support
NDIS FocusedNDIS registered and independently audited
Women in wheelchair as a psychosocial recovery patient
Support Available
Level 2 Support Coordination
Box Hill · Chloe Rooney
Level 3 Specialist Support Coordination
Ballarat · Jane Doe
Face-to-face & remote support available

Meet Your Recovery Support Team

Meet Your Support Coordination Team

The People Behind Your Support

Finding the right supports can sometimes feel complicated. Our Support Coordinators work alongside participants to make the process clearer, bring services together and help ensure supports are working towards the participant’s goal

For participants with more complex circumstances, our Specialist Support Coordination service provides a higher level of expertise to help identify and address barriers, coordinate complex support environments and develop appropriate service approaches.

Jane Doe

Specialist Support Coordination Ballarat Victoria

Level 3 Support for More Complex NDIS Needs

Some participants experience circumstances that make accessing, establishing or maintaining appropriate supports significantly more complex.

Level 3 Specialist Support Coordination provides a higher level of support coordination for participants with complex needs who require specialist assistance.

Jane provides Specialist Support Coordination for participants whose circumstances require a higher level of coordination and specialist support.

Working collaboratively with participants, families, providers and other professionals, Jane focuses on understanding the participant’s overall support environment and identifying the barriers that may be preventing them from accessing or maintaining appropriate services.

Her role is to help bring complex supports together, establish clear service approaches and support continuity when challenges arise.

Areas of Specialist Support

Level 3 Specialist Support Coordination
Complex NDIS Support Needs
Identifying and Addressing Complex Barriers
Complex Service Planning
Coordination Across Multiple Providers
Support Environment Risk Management
Crisis Planning, Prevention and Mitigation
Coordination With Health and Allied Health Services
Supported Independent Living and Complex Home & Living Supports
Establishing and Stabilising Supports
Working With Families, Carers and Support Networks
NDIA Liaison and Reporting
Duy Mai — Psychosocial Recovery Coach, VHCC Box Hill
Ballarat, VIC
Chloe Rooney — Support Coordinator, VHCC Box Hill
Box Hill, VIC

Chloe Rooney

Senior Support Coordinator Box Hill Victoria

Chloe is a Senior Support Coordinator with more than five years of experience working within the NDIS sector.

She takes a strengths-based, person-centred approach and is committed to providing respectful, compassionate and non-judgemental support. Chloe works collaboratively with participants, families, providers and other professionals to help participants understand their NDIS plans and establish supports that reflect their individual circumstances and goals.

Her experience includes supporting people with psychosocial and physical disabilities, complex family circumstances and Supported Independent Living arrangements.

Chloe can provide Support Coordination to participants face to face from our Box Hill location or remotely, providing greater flexibility for participants who may not live locally or prefer remote support.

Areas of Support Coordination

Family Members and Carers
Support Workers
Supported Independent Living Providers
Allied Health Professionals
Behaviour Support Practitioners
Occupational Therapists
Psychologists and Mental Health Professionals
Community and Mainstream Services
Health Services
Housing and Accommodation Providers
Government and NDIS Services

Working Together For Your Goals

Coordinated, Person-Centred NDIS Support

Collaborative Approach

We work alongside participants, families, providers and other professionals to help create coordinated support networks.

Building Independence

Where appropriate, we help participants develop greater confidence understanding and managing their NDIS supports.

Complex Support Expertise

Specialist Support Coordination provides additional expertise to address complex barriers and coordinate challenging support environments.

Continuity of Support

We work to identify issues that could disrupt services and help establish strategies that support greater consistency and stability.

Get in Touch

Contact a Support Coordinator

Please choose your best location. VHCC has two Victorian locations in Box Hill and Ballarat and one location in Maitland, NSW.

BOX HILL PHONE 1300 048 422
BALLARAT PHONE 1300 048 422
MAITLAND PHONE 1300 459 701

Contact a Support Coordinator

Interested in one of our SIL properties? Our team will help you through the process.

Refer a Client

Complete this form and our intake team will be in touch within one business day.