Whether you’re a participant, family member, support coordinator, or allied health professional — our friendly team is here to help. Reach out to your nearest VHCC office or send us a message using the form below.
Locations
Our Offices
VHCC operates from three office locations across NSW and Victoria. Contact your nearest office directly or send us a message using the form below.
Quick answers to the questions we hear most often. Can’t find what you need? Call or email us directly.
?How do I make a referral?
You can submit a referral online at vhcc.au/referral. We have two forms — one for Support Coordination and one for Support Services. Both take only a few minutes to complete.
?How quickly do you respond?
Our intake team responds to all enquiries within one business day. For urgent matters, please call your nearest office directly — NSW: 1300 459 701, Victoria & Ballarat: 1300 048 422.
?What areas do you service?
VHCC provides NDIS services across NSW (Maitland, Newcastle, Dubbo, Manning Base) and Victoria (Box Hill/Melbourne, Campbellfield, Ballarat, Shepparton, Bendigo). Contact us to confirm service availability in your area.
?Do I need an NDIS plan to access services?
In most cases, yes — VHCC is an NDIS-registered provider and most of our services are NDIS-funded. However, if you don't yet have a plan, we can point you in the right direction to get started with the NDIS.
?Can I self-refer?
Absolutely. Participants can refer themselves directly to VHCC. You don't need a support coordinator or GP to make a referral on your behalf.
?What languages do you support?
Our team includes staff who speak a range of languages to support participants from diverse cultural backgrounds. Contact us to ask about language support in your area.
Ready to Get Started?
Whether you’re looking for NDIS support, wanting to make a referral, or just have a question — our team is ready to help.